Features (9)

Build a career portfolio to highlight your accomplishments

Gathering evidence of your day-to-day successes on the help desk can help you promote your career. Take the advice of one contributor and build a career portfolio to showcase your recognitions and achievements. Read more »

10 signs that you aren't cut out to be a support tech

So you want to be a computer support technician? Or perhaps you are one already, but you can't decide whether you're just having a bad week or you're really not cut out for the job. What does it take to be an effective support tech? Is this a career at which you can excel and be happy? Read more »

Conference savvy for the IT pro

Conferences may be a budget line-item you're willing to cut, but they can be a professional boon if you make the most of your opportunities. Read more »

Do tech 'Einsteins' make good managers?

CIOs have to take special care of their tech 'Einsteins' to keep them happy and performing well, but are these savvy savants promotable? Read more »

Consider these options for Web certifications

In a tight job market, a certification can distinguish you from other job applicants. The question is, which certifications are the most advantageous to hold? Read more »

Keep your team on track during turmoil

Managers need to act before corporate churn causes low morale and high turnover among their employees. Adopt these tips to guide your team. Read more »

Beyond the barriers: What women want in IT

Is it time to accept that females lack IT or is lack of support and enduring stereotypes keeping women away? Ella Morton investigates. Read more »

Wooing interns to Silicon Valley

Students working at companies like Google enjoy lots of perks and hands-on training. But a stint at Microsoft gets you a date with Bill Gates. Read more »

How to influence senior management

Trying to change senior management's mind may not seem like the smartest career move, but sometimes it's necessary for project success. Read more »

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